Experience of DPW's becoming City and County Managers or Executives.
Leading People, Setting Goals, and Measuring Performance
Both [leadership and management] disciplines require people to work together towards meeting goals and expectations. As public works agencies continue to adapt to limited resources and adhere to every increasing accountability, each discipline is needed to achieve success.
First In and Last Out - Tracking Costs and Effort of a Hurricane
Cost Efficiencies: A Process to Improve
Yes... Donald Stone can help you too!
How the Donald C. Stone Center's manager credential program aided one Town and one of their Utility Supervisor's in gaining knowledge to improve operations in the Town.
Applying High Performance Organization Concepts to Your Public Works Department
Management Tools for Operations and Maintenance adds to the use of technology!
Technology and Management Tools for Operations and Maintenance
Office and Mobile GIS
It's not about the Software!
Module 2 Advanced Public Works Supervision - Workload and Crew Scheduling
Module 4 Advanced Concepts in Public Works Maintenance Management Systems
Instruction on the elements of Asset Management, Maintenance Management, and linkage utilization for future system selection.
Internally Implementing a Maintenance Management System with Limited Resources
Over the past several years, there has been an identified need in Public Works agencies to implement and utilize a Work, Asset and Management System to monitor productivity and costs of providing service to their communities.
Yes I see... Using Visuals through GIS and CMMS to Make Better Maintenance Decisions!
The speakers outlined and discussed how the implementation GIS and CMMS technology has resulted in positive change through increased accountability measures, organization and improvements in process, planning and service delivery.
Become an Engineer!
Harry Lorick is invited back each year to discuss his career in Civil Engineering and encourage students to pursue a career in some discipline of engineering.
Don’t Let Overhead Go Over Your Head – What is the True Cost of Your Maintenance Activities?
2014 APWA International Conference
Every agency needs to know the cost to do their work, whether it’s patching a pothole, repairing a guardrail, or cleaning a sewer line.
If We Must Downsize…Let’s Do it Right
2014 APWA International Conference
In this time of diminishing available resources, one county will describe how they were able to meet declining revenues and lower available resources while maintaining their core services and increasing key service levels.
Bringing it Together: Customer Service with System and Process
2014 APWA Florida Chapter Conference and Exposition
Many agencies today are looking towards technology and systems to assist in improving not only efficiency in daily work, but in providing outstanding customer service. The internet, mobile technology, and other automated systems have provided several solutions for agencies to provide outstanding customer service through integrating systems and processes to meet increasing expectations and the demand for providing service that is efficient and effective.
Does Size Matter? The Difference between a Large Organization and a Smaller City
2014 APWA Florida Chapter Conference and Exposition
There are several differences that are obvious and some that are not between a large organization and a smaller organization. Obvious contrasts include population and area served.
Don't Let Your Work Control You - Planning Your Work and Working Your Plan
2014 APWA Florida Chapter Conference and Exposition
With today’s ever-shrinking budgets, available resources, and increasing expectations it is essential for public works managers and supervisors to plan and schedule their limited resources for efficiency and effectiveness.