Through a combination of technology and business processes, West Valley Sanitation District (WVSD), Santa Clara County, Calif., sought to improve its wastewater collection system operations. The effort ranged from streamlining work practices to using advanced technology such as a complete computerized maintenance management system (CMMS) with geographical information system (GIS) connectivity and closed circuit television (CCTV) data linked to a new maintenance system to develop routine schedules, track work, and improve operations.